Speak up, Then Listen, Then Act

By
 In Community Blog

If it’s not every day, it’s at least every other that I hear someone say something to the effect of “I didn’t know” or “since when?” or “no one told me.”

You probably all hear things like this on a regular basis while in meetings, on the phone, or at lunch.

I don’t particularly have a problem with these statements, but I do think these statements come from people that have often said them before, have been given the information already, and choose to not do anything with it.

Which brings me to my topic this week.

Speak up, then listen, then act.

If you don’t know what something is, how to do something, that there was a change, or what is expected of you, you need to speak up.

Don’t stay quiet and try to figure it out for yourself, only to end up with more questions than when you started.

Say something.

Ask a question.

Take some initiative.

Then, once you’ve asked that question, make sure to listen.

Asking the question of the “expert” or your “coach” or your “boss” only works if you listen to what they have to say and really take it in and think about it. Not, “in one ear, out the other.”

Now that you’ve got it, or you think you’ve got it, it’s time to act.

Take the question you had, the answer you received, and do what you’ve been advised to do, or at least attempt it.

Don’t just say (to yourself or out loud), “I can’t do that” or “that doesn’t make any sense” or “I don’t get it.”

Try to do what has been asked of you or been shown to you.

If you fail, so be it, maybe you need more work.

If you perform the movement or task incorrectly, chances are the individual you asked the question of will take the initiative to try and explain it a new way or to show you or to make a correction.

At this point you should do what?

You should once again listen, then act.

And if you don’t get it, ask another question, a different one, because it may elicit a different response that may flip the switch and make the connection.

And round and round we go until you become the expert and someone asks the questions of you.

Don’t take the easy way out and say that you don’t understand or you don’t get it.

Don’t ask the question, but not listen for the answer.

Don’t process the answer, but then not do what you’ve been told and complain about the result.

Speak up, then listen, then act.

This is the path to growth and success.

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